Frequently Asked Questions

Shipping Policy

The delivery of the items ordered will be made to the delivery address entered by the person ordering when order is placed. If one or more of the items you have ordered are sold out at the time of ordering, we will not be able to accept your order. We will then inform you immediately by email/phone if we are missing something you have ordered. Good Feelings CBD ships with USPS, Fed Ex and UPS. International orders carry additional shipping charges and must meet regulations for the sale of these products to that country. Good Feelings CBD ships to all US and EU territories. There are currently many other countries that allow hemp-based products to be marketed and sold. Contact us to verify that we can ship to your country. We ship in the U.S from North Carolina. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 4:00PM EST, excluding holidays). Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays.

We ship using the standard ground shipping method, but this can be expedited at an additional cost. Also note, different countries charge different customs rates and the international buyer is responsible for all incurred customs charges and fees.

Refund Policy

If you are not happy with your product, you may request a full refund within 30 days of purchase.

How Long Before You Receive Your Package?

We take speed of delivery very seriously. You will normally receive your Good Feelings CBD product within 3 to 5 business days. However, there are things that may further delay your shipment which are out of our control.

Shipping delay due to customs inspection.

We ship worldwide but some countries have import regulations that delay the transportation of hemp-based products. We hope that soon all the world will learn about hemp solutions, meanwhile we will notify you immediately if an inspection from your postal service or customs delays your package.